The carrier is chosen at the discretion of Backyard Mangoes LLC (typically UPS). We typically ship Monday–Wednesday. Orders received after 12:01 PM Tuesday may ship Wednesday or the following Monday. Orders recieved Wednesday will generally ship the following Monday. Holidays may delay shipping. We do not ship mangoes to Arizona, California or Hawaii due to state agricultural regulations. Orders placed from AZ, CA or HI will be canceled and charged a $7.00 cancellation fee. The buyer is responsible for providing a safe and secure delivery location. Once the carrier marks a package as delivered, Backyard Mangoes LLC is not responsible for lost, stolen, or misplaced packages. We are not responsible for incorrect addresses, forwarding issues, or rerouting delays.